Service List

Airport Passenger Surveys

The easy way for your passengers to share their opinions.

Survey Services

We provide the turn-key survey services for collecting feedback and passenger data from travelers. We use touchscreen survey tablets so the respondent can easily, and anonymously, touch their own answers on the screen. Hence, we can more easily survey your passengers without all the traditional hassle of clipboard or phone surveys, comment cards and mail-out surveys. Since their feedback is collected at the airport, their opinions are fresh and not recalled from a faded memory.

After planning and customizing survey questions with your Airport Staff, we administer the survey and collect feedback from traveling passengers. A complete report, including an executive summary as well as color charts and graphs, is then provided to you. When several surveys are conducted over a period of time, charts showing trends are included too.

Orlando International Airport’s (www. orlandoairports.net) Research Manager Jerry Harris says, “Our experience with this survey company for the past five years has been great; our passengers are pleased with their survey experience, and the extensive report and trend analysis we receive is always meaningful and complete.”

We welcome the opportunity to answer questions you may have and to prepare a quote based on your airport’s needs. Please e-mail us or give us a call.

For more information about this service:

E-mail: info@airportpassengersurveys.com

Turn-key Passenger Surveys

Phone: 407-897-5259